Work | Content Engine

CONTENT STRATEGY · SALES ENABLEMENT · EDITORIAL SYSTEMS

Building a Scalable, High-Impact Content Engine

Turning a fragmented pile of one-off content and collateral into a repeatable system: editorial frameworks, sourced expertise, and modular enablement that let a lean team produce more, faster, without losing the brand.


MY ROLE

Content & Editorial Strategy Lead

PROJECT TIMELINE

Ongoing Program; Built Into A Senior Role; 2020 – Present

The Challenge

KEY STAKEHOLDERS

Marketing & Communications; Sales; Operations; Subject Matter Experts

For years I produced content across the business as part of a lean, high-volume team. The work delivered, but the model around it could not scale. Assets were built one at a time and to spec, expertise lived in people's heads, and there was no system tying it all to how buyers actually moved through a long, technical sales cycle. I could see the ceiling clearly, because I was working underneath it.

When I stepped into a senior role, I finally had the authority and resources to take a step back and fix the structure instead of just feeding it.

PROJECT SCOPE

Editorial Systems; Sales Enablement; Content Infrastructure


WHAT I OWNED

Once I had the mandate: editorial strategy and content pillars, the production and template systems, sales enablement, and the expert-sourcing infrastructure that fed all of it.

A person who makes great content is useful. A system that lets anyone make great content is invaluable.

The Strategy

Instead of continuing to chase requests, I opted to build an engine. Content pillars were mapped to the buyer journey so every asset had a job to do, not just a box to fill.

Modular templates and a clear voice system meant production could scale without re-litigating the brand each time. And because expertise was the real bottleneck, I built a way to find and reuse it on demand rather than rediscover it every project.

Title of First Proof Point

Title of Second Proof Point

The Impact

97%

Marketing qualified lead growth YoY

OPERATING CONTEXT

Title of Third Proof Point

50%+

Cut in content production time YoY

The Work

I stood up the editorial frameworks, the template library, and the governance that kept output on-brand across 15+ departments. I built an SME-mapping and discovery system (that I improved with the advent of AI) that turned days of hunting for the right expert into seconds, then layered a thought leadership program and a modular sales enablement library on top, so one piece of source material could flex across the entire funnel.

The engine paid off in speed, volume, and pipeline. Production time dropped by half, qualified leads nearly doubled, and the team shipped hundreds of assets without adding headcount, all while expert sourcing went from a multi-day chore to a swift (and eventually instant) lookup.

~3x

Increase in assets developed YoY

Days→Sec

SME identification, before and after

$4B Enterprise | 100+ Locations | 15+ Internal Departments | Two Dozen Agency Partners | No Added Production Headcount

TAKEAWAY

The instinct on a busy team is to just make the asset. The bigger win was refusing to, long enough to build the system that made the next hundred assets easier. Strategy beats heroics, every time.

Rebranding a Multi-Billion Dollar Company

Optimizing Messaging to Drive Pipeline


LET’S TALK

Want this kind of thinking on your team?

I am exploring senior brand, content, and creative roles where strategic ownership and real execution both matter. If that sounds like your team, I would love to hear about it.